Hard to believe it’s already just over a year in the “new” role and 6.5 years at GitLab. If you’re interested in an explanation of my current role/team and what I was working on in the first 6 or so months, check out my previous reflection post. Continue reading “Reflection: First half of the seventh year at GitLab and digging into Strategy & Operations”
Tag: GitLab
Reflection: The second half of my sixth year at GitLab and learning Strategy & Operations
Hard to believe it’s been 6 years, and I certainly didn’t imagine working outside of Product and Engineering at any point until it happened. Check out the last reflection post if you’re wondering what happened in the first half of the sixth year, namely how I wrapped up my work in Support, and moved to the Chief of Staff to CEO Team, now called the Office of the CEO (OCEO). Continue reading “Reflection: The second half of my sixth year at GitLab and learning Strategy & Operations”
Reflection: The first half of my sixth year at GitLab: helping other (Support Engineers) and leaving Support
It’s a bit mind boggling to me that I’m talking about my sixth year at GitLab. It’s not quite been half (5 months), but as I’m internally transferring out of Support, I thought this was a good place to break up “the year”.
First time readers may want to check out my previous reflection posts. Continue reading “Reflection: The first half of my sixth year at GitLab: helping other (Support Engineers) and leaving Support”
Internship for Learning: OKRs with Chief of Staff (Team) to CEO
Since I finished the first one, I have been doing a second internship for learning with the Chief of Staff Team to CEO. If you would like to know what an internship for learning is, and why I chose to do one, take a look at the reflection post from my first internship for learning (just internship for short from here on out).
Even though I haven’t technically finished, since I’m done the majority of the work, I thought it was the right time to do a reflection. Continue reading “Internship for Learning: OKRs with Chief of Staff (Team) to CEO”
Presentation: A Public Handbook: Building trust with the team, customers, and beyond
How do you build trust before you ever interact with others? A public handbook! Having a handbook publicly available provides lots of benefits including consistency for the team, being literally on the same page as a customer, and providing the opportunity to collaborate with others, such as the Support community.
Presented at Support Driven Expo 2023. Continue reading “Presentation: A Public Handbook: Building trust with the team, customers, and beyond”