Role of Vendors in Open Software Ecosystem @ Access 2011

Marty Tarle from Bibliocommons came to talk about a vendor’s perspective on the open source environment. From the chatter going on, not everyone agreed with everything he talked about, but that would almost be expected with a crowd that seems to have many very big open source supporters. Here are the major points that I jotted down.

Typical Library Software Ecosystem

  • lots of components
  • some open source software
  • lots of proprietary software
  • all needs to work together

Perception of Proprietary Software Vendors

  • perceived as closed and inflexible
  • lack of APIs, difficult to integrate with
  • long development cycles

If this is true for you, then you’re not working with the right vendors. Vendors should be committed to what the users need.

Focus is Often on the Wrong Things

  • open sourcing – think that any changes can be made, but inefficient and costly without vendor buy-in
  • standards support – but standards out of date and limited
  • direct access to data – think can do whatever want with data, but tremendous duplication of algorithms, infrastucture, operations

Focus Should be on Vendor Cooperation

  • interoperabililty is a two-way street
  • vendors need to
    • proactively enable integrations
    • proactively integrate other solutions into theirs

Vendor Development & Delivery Models

  • development
    • agility is critical
    • scrum and lean are now the norm
    • long development cycles are unacceptable
  • delivery
    • rapid deployment of new functionality
      • a lot of it is underlying architecture and a lot of testings
      • being open and flexible
    • rapid scaling of hardware
    • industry trend is towards “continuous deployment”: narrowing the gap between conception and production plus building the analytics to see whether it’s working

Vendor Culture

  • openness = part of company DNA i.e. being invested in client success
  • integration = core organizational capability
  • openness = proactive, continuous effort

What to Ask Your Vendors

  • pace of innovation
    • how many releases
    • how many notes
    • development model
    • delivery model
  • API
    • public
    • scalable
    • flexible
  • ask about attitude towards open source, whether used any, etc.

Best of Both Worlds

Best to use combinations from both worlds e.g. Evergreen + Bibliocommons

Partnership

Vendors and open source communities can work together. What makes a partnership successful?

  • communication
  • transparency
  • accountability on deliverables
  • shared success

Big Data (in Libraries) @ Access 2011

MJ Suhonos and Peter Van Garderen from Artefactual Systems did a talk on big data in libraries. In particular, I was interested in some of the points MJ talked about on big data. Here are my notes:

  • relative: 1980: 2.5GB = big data
  • definition: datasets that grow so large, become difficult to work with
  • big data is… big, and complicated
  • maybe we’ve simply been putting a square big in a round hole
  • don’t believe the cloud hype
  • big data is less about size, and more about freedom
  • open source tools + distributed design = new opportunities

Augmented Library – Access 2011 Hackfest

So today at Access 2011, it’s hackfest, with ~60-70 people, quite big!

I decided to work on the augmented library topic with 5 others. We discussed two different software products out there at the moment and possible implimentations.

Layar

Layar allows for mobile app development using GPS/Geolocation to provide more information and image recognition to make things/the environment more interactive. Layar is available on the Apple app store and Android.

Advantages: Drupal module, centralized database to search for all layars

Disadvantage: not available on iPod Touch (presumably not on iPad either).

Argon

Developed by Georgia Tech, Argon allows mobile app development using KML for more information based on GPS/Geolocation.

Advantages

  • open source
  • works on iPod Touch

Disadvantages

  • in development (can be buggy)
  • non-centralized (need exact link)
  • only available on iOS products (Android in development, but no timeline)

Possible Implementations

  • shelf/branch location of item
  • scan book covers to bring up book info, reviews/ratings, etc. – would work better in public library setting
  • polls
  • locate subject area, maps displaying subject areas
  • reference/info desk locator
  • interactive pop up e.g. what user wants to do, scan room number for booking system

Demos

Some Thoughts

I think the ideal would really be to create a mobile app that helps the user do just about everything. Wayfinding, searching, find general information (such as hours), find item information (including reviews/ratings), find availability to computers, etc.

What was interesting about the discussions we had was talking about how best might it be implemented with the technology that we have today. Apparently, the University of Illinois developed an app that tells users where to find an item on the shelf using signal strength positioning, but we could imagine it going very wrong especially around a lot of metal shelving. Would it be better to not have it at all than to direct a user to the wrong place? I imagine many would say yes.

Obviously, there are pros and cons to every method, but I think I concluded that if you were to develop a mobile app with the technology we currently have without spending an enormous amount of time on it, the app would work better with image recognition (something a la layar vision or QR codes) combined with input from the user.

For example, if a user wanted to find books on a particular subject, an app would ask what subject the user would like to find, then use GPS to direct them to the branch (for multi-branch campuses) if applicable, then once in the branch, it would pop up a mini-map for the user directing them to that particular subject on the shelf. If at any time they get lost, they just need to scan the appropriate image and the app could come up with a new mini-map providing a path from their current position to the shelf with the subject they’re looking for.

The advantages of a dynamic path map versus real-time positioning is that positioning technology is still not very accurate, and most users will not give apps more than one or two chances before deciding whether it’s useful or not.

Hopefully we can get the layar one public and then rather than simply showing a short video, we can have people try the app themselves.

Link: Googledoc Notes, screenshots, and code

Reflections on Communities through Collaborative Tools in the Government of Canada

With only two weeks left and after last night’s meetup, I thought I’d reflect a little on some of the Government of Canada (GC) initiatives I’ve been part of over the term that are outside of my assigned projects, most of which are fairly recent or new.

Young Professionals Network Committees

Admittedly, this is a departmental (not GC) group, but it’s worth a mention.

Many departments (if not most) have a Young Professional Network (even if not by that name). YPN has committees to organize events as well as other work to support staff at the department. I sat on and contributed to:

  • Retention and Renewal Report, another survey is going out to validate the results
  • Student Committee, where we’re currently trying to develop a new orientation guide for students in the department
  • Spend a Day with Senior Management, a job shadow event which has been approved by the YPN sponsor ADM

Contributing to the committees has been a good experience. It allowed me to meet other people working in different sectors and has given me a sense of accomplishment and contribution towards the department even if I’m not here to see the results.

Wiki Community of Practice – WikiCoP

My understanding is that my coworker started wikicop about a year ago in order to have people in the GC community meet every 1-3 months and share ideas, knowledge, and experience on their internal wikis as many departments are developing or have them now. Although I only got the chance to attend a couple, it was great to see what other departments were doing with their wikis and to participate in the discussions. I also got a chance to see a couple of the ways Confluence was being used, which was neat.

GCPEDIA

The GC wiki, GCPEDIA, is a great place for GC staff to share information GC-wide without making it public. There is a lot of great stuff including draft strategies, guidelines, and start up initiatives surrounding all aspects including social media and web usability. I didn’t actually take part in sharing much information, but I have been helping with maintenance. Most of it is day-to-day stuff like fixing broken/double redirects, categorizing pages/files, and page clean ups, but I have also:

  • participated in a wikibee (essentially you do a big clean up as a group in person) for UXWG (User Experience Working Group)
  • been helping with the migration to a new and much improved National Inventory of Bridgeable Students [internal link]

Doing wiki maintenance has helped me learn more about the different departments and what goes on in GC. I also got to know a few people through doing wiki maintenance and participating in the 2011 Best User Page Contest. It was lots of fun!

I think that’s one of the things that makes GCPEDIA interesting to work on. The very active (more permanent) people have been very encouraging (i.e. @jesgood and C. Au) and people will do little things to increase the sense of community and enjoyment, namely by making fun user boxes. I got a green belt/experienced contributor award (basically it’s a level up system based on how much you contribute to GCPEDIA), the 5th level, which I think is pretty decent for a single summer.

Web 2.0 Practioners – W2P

It’s kind of funny, because I avoided Twitter for the longest time. I didn’t think I’d have much use for it, and it just seemed like another social media platform, especially since I don’t have a phone with internet and lacked a laptop for the longest time, I didn’t see how I’d get involve with any conversation.

I was pushed onto twitter because of work. It helped that I got tweetdeck installed. Regardless, I was somewhat surprised by how much of day-to-day sharing between GC employees involved twitter. I shouldn’t have been, but then I used to work at an agency where you had no internet access.

It’s been a great source of keeping up with GC Web/technology news, finding interesting reads, and resources. But most of all, #w2p really taught me what a great community can be built through twitter. It’s been a rare experience for me to simply show up and be so welcomed into a group of veritable strangers. Being a little nervous about going by myself to my first #w2p meet, I was encouraged by many #w2p members most memorably by @spydergrrl (for various reasons includind the fact that she was a co-host). At the meet, I ended up chatting mostly with @mhellstern who introduced me to lots of other people. It was great.

The proof that #w2p can just suck you in (in a good way) is how involved I got. After only two meetups, I ended up co-hosting last night’s meet up. Thanks to @macjudith and her discussions with a friend, the meetup’s theme was to meet the (bridgeable) students of #w2p and I cohosted with @mhellstern (I didn’t even know she was a bridgeable student!). Each student/recent graduate got a couple of minutes to introduce themselves and “sell” themselves just a little bit. We had a great turn out, plus as always, great conversations and stories. I got to finally put a few more faces to twitter nicknames, especially the ones from my department! Not least of all, it meant I got to add another userbox to my GCPEDIA user page (see the fun?).

I will definitely miss #w2p, because unless I get a position in the area in the future… well, it’s not unknown that getting a group together like this outside the NCR can be difficult since this is where most GC staff work and where a lot of this type of work is done since this is where all the “headquarters” are located.

Sense of Contribution, Engagement, Belonging, and Community

I’ve frequently heard people on contract talk about how they don’t in any way feel connected to their department, or the government, especially as a student when you may conceivably never return in, but I didn’t get that feeling thanks to joining #w2p and other groups. There are of course so many different ways to get involved and to find out what’s going on in the GC world, and these are but a few examples, so I encourage GC staff, especially students to get involved; it doesn’t matter that it’s only for a short time, and newbies are welcomed!