I actually recently presented this as part of an interview, and thought it had enough new material (and not just repeating my web accessibility posts/presentations) to warrant posting it.
To give you a bit of context, the goal of the presentation was to train staff, who have no prior experience working with persons with disabilities, to provide assistance to users with “perceptual disabilities at a distance”, that is virtually or remotely. Much like the users they would serve, I also made the assumption that staff technical expertise may vary as well. Continue reading “Presentation: Working with Users of Perceptual Disabilities At a Distance”