Category: Update

Reflection: The first half of my sixth year at GitLab: helping other (Support Engineers) and leaving Support

It’s a bit mind boggling to me that I’m talking about my sixth year at GitLab. It’s not quite been half (5 months), but as I’m internally transferring out of Support, I thought this was a good place to break up “the year”.

First time readers may want to check out my previous reflection posts. Continue reading “Reflection: The first half of my sixth year at GitLab: helping other (Support Engineers) and leaving Support”

Reflection: The last third of my fifth year at GitLab and expanding Staff Support Engineer

Normally, my blog post would have been up sooner, but I was on a break for a couple of weeks when my work anniversary came around.

This year’s blog posts were also broken up into smaller parts, so this one only covers February 2023 to mid-June 2023.

If you haven’t read them already, you may want to take a look at my first fifth year reflection post and my reflection on being the Acting Chief of Staff to CTO for our fourth quarter to get a sense of what I’ve been doing so far in my fifth year. If you’re a first time reader, you may want to read one or more of my previous reflections posts for more context. Continue reading “Reflection: The last third of my fifth year at GitLab and expanding Staff Support Engineer”

Reflection: Acting Chief of Staff to CTO at GitLab

For our company’s fourth quarter (Q4, November 2022 to January 2023), I was the Acting Chief of Staff to CTO. In February, I’m getting back into my regular role as a Staff Support Engineer, while also spending a little bit of time transitioning anything left and ensuring any “loose threads” are tied up. Since there’s quite a bit to write about, and the role is so different from my regular role, I thought it deserved its own post. Continue reading “Reflection: Acting Chief of Staff to CTO at GitLab”