This is the script and slides for what I prepared as a lighting talk for the Write the Docs 2023 Portland conference. Sadly, I did not get a slot, so it was not presented. Continue reading “Write the Docs 2023 Lightning Talk: Docs as Code: Automation the Developer way”
Category: Events
including conferences and workshops
Write the Docs 2023: Day 1 Notes
My notes from the presentations on the first day of Write the Docs Portland 2023. Continue reading “Write the Docs 2023: Day 1 Notes”
Support Driven Expo 2022: Day 2 Notes
My notes from the second day at Support Driven Expo 2022. There should be more, but I missed taking notes for a couple of the sessions I attended before and after my own presentation. Continue reading “Support Driven Expo 2022: Day 2 Notes”
Support Driven Expo 2022: Day 1 Notes
My notes from the first day at Support Driven Expo 2022. There should be more, but I missed taking notes for a couple of the sessions I attended before and after my own presentation. Continue reading “Support Driven Expo 2022: Day 1 Notes”
Presentation: Everyone Can Contribute: Making Support Effective Through Contributions
Everyone dreams of talking to someone who can solve their problem. Opening up ways for Support team members to contribute to documentation and code will improve the customer experience and the company’s efficiency and we can prove it!.
Presented at Support Driven Expo 2022. Continue reading “Presentation: Everyone Can Contribute: Making Support Effective Through Contributions”