Getting better at resume writing: Results oriented job descriptions

Note: This a copy of the Notes Between Us post.

I used to think I was good at resume writing. I recently realized I was okay, but not great at it. Considering my success rate, I’d like to say it was “good enough”, but who am I to shy away from thinking about how to get better, especially when I often get asked to review people’s applications and provide feedback.

I originally posted on LinkedIn and on Mastodon about this topic, but wanted to expand on it. Continue reading “Getting better at resume writing: Results oriented job descriptions”

Internship for Learning: OKRs with Chief of Staff (Team) to CEO

Since I finished the first one, I have been doing a second internship for learning with the Chief of Staff Team to CEO. If you would like to know what an internship for learning is, and why I chose to do one, take a look at the reflection post from my first internship for learning (just internship for short from here on out).

Even though I haven’t technically finished, since I’m done the majority of the work, I thought it was the right time to do a reflection. Continue reading “Internship for Learning: OKRs with Chief of Staff (Team) to CEO”

Presentation: A Public Handbook: Building trust with the team, customers, and beyond

How do you build trust before you ever interact with others? A public handbook! Having a handbook publicly available provides lots of benefits including consistency for the team, being literally on the same page as a customer, and providing the opportunity to collaborate with others, such as the Support community.

Presented at Support Driven Expo 2023. Continue reading “Presentation: A Public Handbook: Building trust with the team, customers, and beyond”