Fourth anniversary! When I started at GitLab, I was wondering if I’d be here for 2 years, let alone 4 and counting. If you haven’t read it yet, I recommend reading the reflection on the first half of my fourth year though it’s not necessary to know what I’ve been up to during the last 6 months specifically, which is covered here. Continue reading “Reflection: Second half of my fourth year at GitLab and becoming Staff”
Summary and Thoughts on Being/Becoming a Staff Support Engineer
I recently organized an AMA on Being and Becoming a Staff Support Engineer. This was meant to be similar to last year’s Being/Becoming a Senior Support Engineer. Normally, I would have actually waited longer to do it, since I only got promoted in February and I feel like I haven’t been working at the Staff level very long. However, at the end of May, our other Staff Support Engineer, Will Chandler was transferring to the development team. So, I decided before he transferred would be a good time to have the AMA. Additionally, I invited Drew Blessing, our first Staff Support Engineer (who had transferred to development a couple years ago) to also join the group of people answering questions.
This is not just a summary of the answers from that AMA session though. I’ve tried to put the answers and thoughts together with the previous video that I recorded with Lyle Kozloff while I was still working on becoming Staff, and some additional insights. Continue reading “Summary and Thoughts on Being/Becoming a Staff Support Engineer”
Years 2016-2021 Blog Stats and some thoughts
I realized that I haven’t posted annual blog stats since WordPress stopped doing the reports back in 2015, so here’s a short post on the summary and some thoughts on the trends. Continue reading “Years 2016-2021 Blog Stats and some thoughts”
Evolution of the GitLab Support Portal landing page 2018-2022
While I touched on them in my first year and second year reflection blog posts, I didn’t really discuss the changes of the GitLab Support Portal landing page. So, I thought with the launch of the latest revision, it was the best time to put together a short blog post. Continue reading “Evolution of the GitLab Support Portal landing page 2018-2022”
Another Letter of Thanks
I recently refound my letter of thanks from 2016, and I thought 6 years meant it was long past due for another. Similar to the first one, I have thanked a lot of the people mentioned before, but putting it together in a single “letter” allows me to reflect on how their combined support helped me get to where I am today. Continue reading “Another Letter of Thanks”