Author: Cynthia Ng

I’ve worked in many types of organizations though mostly in public and non-profit, and it seems particularly in smaller organizations, or in organizations where they’re not building products, documentation is not always seen as necessary. I once asked a manager to attend the Write the Docs conference and they didn’t think it was relevant to my job. Granted, writing documentation was not part of my job description, but I didn’t quite understand how they couldn’t see its importance. Documentation is not just about product documentation. Continue reading “Documentation is important in every organization: Writing down all the things”